Data Protection & Privacy

bet4's Privacy Policy

Your personal information is extremely important to us. Through SSL encryption and strict data protection practices, bet4 keeps your privacy completely secure.

Last Updated: January 2026

This Privacy Policy ("Policy") is issued on behalf of the bet4 platform ("we", "our", or "bet4"). When you register, log in, or use our services on bet4, you are considered to have accepted the terms of this Policy. Please read this Policy carefully, as it clearly describes our commitment and responsibility regarding the collection, use, storage, and protection of your personal information.

bet4 believes that transparency is the foundation of trust. Under no circumstances do we sell or transfer your information to third parties without your consent.

1 What Information We Collect

bet4 collects two types of information from its users — information provided directly and information collected automatically.

1.1 Information Provided Directly

When you register on our platform or manage your account, we may collect the following information:

  • Full name and date of birth (for age verification — minimum 21 years)
  • Mobile number and email address
  • Payment-related information (bKash, Nagad, Rocket, or bank account number)
  • Copies of documents provided for identity verification (national ID card, etc.)
  • Your chosen username and password (stored in encrypted form)
  • Messages or complaints you provide when contacting customer support

1.2 Information Collected Automatically

When you use the bet4 platform, our servers automatically collect certain technical information, including:

  • IP address and device identifier information
  • Browser type, operating system, and screen resolution
  • Time, date, and duration of site visits
  • A list of the pages you have visited
  • Cookies and session data (discussed in detail below)
2 Purpose of Data Collection

bet4 uses your information only for specific and legitimate purposes. We never collect information beyond what is necessary.

Account Verification & Management: Your personal information is used to confirm your identity, keep your account secure, and ensure age verification (21+).

Processing Financial Transactions: To smoothly process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.

Providing Customer Support: To resolve your questions or complaints and ensure 24/7 support.

Security & Fraud Prevention: To detect suspicious activity, prevent account hacking, and ensure platform security.

Service Improvement: To analyse user experience and improve our platform's functionality and features.

Communication & Notifications: To keep you informed about important account-related updates, policy changes, or security alerts.

Legal Compliance: To store required information and prepare reports under applicable laws and regulations.

3 Data Storage & Security

bet4 gives the highest priority to the security of your information. We apply industry-standard security measures:

  • SSL (Secure Socket Layer) Encryption: All data transfers between your browser and our servers are completed through encrypted channels.
  • Database Encryption: Sensitive information, particularly passwords and payment details, is stored in encrypted form.
  • Access Control: Only authorised personnel have access to your information, and this is managed through a strict process.
  • Regular Security Audits: Our systems undergo regular security assessments to identify and address any vulnerabilities.
  • Two-Factor Authentication: Two-factor authentication is available for additional security on your account.

Please note, however, that transmitting information over the internet is not entirely without risk. We take every precaution, but we acknowledge that no security measure is one hundred percent impenetrable.

Your information is retained only for as long as necessary to provide services or as required to be retained by applicable law.

4 Data Disclosure & Third Parties

bet4 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We operate our services with the assistance of certain trusted third-party service providers — such as payment processors (bKash, Nagad, Rocket, etc.) and technology infrastructure providers. These partners are provided only the amount of information that is essential for their work.

4.2 Legal Obligations

In the case of a court order, a request from law enforcement agencies, or other legal requirements, bet4 is obliged to comply with applicable law.

4.3 Business Transfers

In the event of any merger, acquisition, or asset transfer, your information may be transferred. In such cases, the new entity will be bound to follow this same privacy policy.

4.4 Your Consent

Outside the circumstances described above, we will not share your information with any third party without your explicit consent.

5 Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the bet4 website. Cookies are small text files stored in your browser that help improve the functionality of the site.

5.1 Types of Cookies

  • Essential Cookies: Essential for maintaining login sessions and providing basic services.
  • Functional Cookies: Used to remember your preferences and settings.
  • Analytical Cookies: Help improve services by analysing site usage patterns.

5.2 Controlling Cookies

You can block or delete cookies by changing your browser settings. Please note, however, that disabling essential cookies may disrupt some core functionality of the site.

6 Your Rights

As a user of bet4, you have the following rights regarding your personal information:

  • Right of Access: You have the right to know what information we are storing about you.
  • Right to Rectification: If there is any inaccuracy in your information, you can request that it be corrected.
  • Right to Erasure: In certain circumstances, you may request that your information be deleted.
  • Right to Restrict Processing: In some cases, you may request that the processing of your information be restricted.
  • Right to Object: You have the right to object to marketing communications.
  • Right to Data Portability: The right to receive your information in a structured and machine-readable format.

To exercise these rights, contact our support team via live chat or email: [email protected]

7 Minors' Information

bet4 strictly prohibits the use of the platform by minors (persons under 21 years of age). We do not knowingly collect information from any person under the age of 21.

Our registration process includes age verification. If we become certain that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.

8 International Data Transfers

bet4's servers and infrastructure may be located in various countries. If your information is processed or stored outside Bangladesh, we ensure that adequate data protection measures are in place in the relevant country.

For such transfers, we follow applicable legal procedures and impose contractual obligations to ensure the protection of your information.

9 Changes & Updates

bet4 may change or update this Privacy Policy from time to time. For any significant changes, we will:

  • Publish the new version on this page and update the "Last Updated" date at the top of the page.
  • Notify registered users of the changes via email or a notification on the platform.
  • Give you adequate time before the changes take effect.

Continued use of the platform after changes are made will be considered acceptance of the new policy. If you disagree with any change, you may request that your account be closed.

10 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

Live Chat: 24/7 — log in to the bet4 platform to access chat support.

Our support team is able to provide assistance in both Bengali and English. We will review your privacy-related complaints with the highest priority.

A safe and trusted betting experience at bet4

Your information is secure, your gaming experience is reliable. Log in to bet4 today and enjoy playing in a safe environment.

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